Let's Talk Clean Living
Questions about sizing, bulk orders, or your warranty? Reach a real human on our team — most messages get a reply within one business day.
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hello@sslitterbox.com
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Call support
+1 (800) 555-0199
Mon–Fri, 9am–6pm PT
Studio & warehouse
1420 Foundry Lane, Suite 7
Portland, OR 97209
Quick answers to common questions
Orders placed before 2pm PT ship the same business day. Domestic delivery typically arrives in 3–5 business days; you'll get a tracking link by email as soon as it leaves the warehouse.
Every box carries a 10-year guarantee against rust, warping, and manufacturing defects. If anything fails under normal household use, send us a photo and we'll replace it — no receipt gymnastics required.
Standard fits most single-cat homes and cats up to about 12 lbs. Choose XL for larger breeds, multi-cat households, or if your cat likes to dig with enthusiasm. Still unsure? Message us with your cat's weight and we'll recommend one.
Yes — catteries, shelters, and boarding facilities get tiered pricing on orders of 10 units or more. Pick "Wholesale / bulk inquiry" in the form above and we'll send a quote and lead times.