Legal

Privacy Policy

We build products meant to last a lifetime, and we treat your personal data with the same care. This policy explains what we collect, why, and the control you have over it.

Last updated: June 17, 2026 ~7 min read

1. Overview

This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, place an order, or contact our team. By using the site, you agree to the practices outlined here. If you do not agree, please discontinue use of the site.

We aim to collect only what we need to run our store well, and to be clear about every part of that process.

2. Information we collect

We collect information in a few different ways:

  • Information you give us — your name, email, shipping and billing address, and phone number when you place an order or contact support.
  • Payment information — processed securely by our payment provider. We do not store full card numbers on our servers.
  • Automatically collected data — device type, browser, IP address, pages visited, and similar analytics gathered through cookies and similar technologies.

3. How we use your data

We use the information we collect to:

  • Process orders, payments, shipping, and returns.
  • Respond to your questions and provide customer support.
  • Send order updates and, with your consent, occasional marketing emails.
  • Improve our products, website, and overall customer experience.
  • Detect fraud and meet our legal and tax obligations.

4. Cookies & tracking

We use cookies to keep items in your cart, remember preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some features may stop working as intended. Where required by law, we ask for your consent before setting non-essential cookies.

5. Sharing & disclosure

We do not sell your personal information. We share data only with the partners who help us operate, such as payment processors, shipping carriers, email platforms, and analytics providers — and only to the extent they need it to perform their service.

We may also disclose information where required by law, or to protect our rights, safety, and property.

6. Your rights & choices

Depending on where you live, you may have the right to:

  • Access, correct, or delete the personal data we hold about you.
  • Opt out of marketing emails at any time via the unsubscribe link.
  • Request a copy of your data, or ask us to restrict its processing.

To exercise any of these rights, email us at the address in the contact section below. We'll respond within the timeframe required by applicable law.

7. Data security & retention

We use industry-standard safeguards — including encryption in transit and access controls — to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

We keep personal data only as long as needed to fulfill the purposes described here, or as required for legal, accounting, and tax reasons. When it's no longer needed, we delete or anonymize it.

8. Children's privacy

Our site is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will promptly delete it.

9. Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above, and for significant changes we'll provide a more prominent notice. Continued use of the site after changes means you accept the revised policy.

10. Contact us

Questions about this policy or your data? We're happy to help.

privacy@sslitterbox.com

1420 Foundry Lane, Suite 7, Portland, OR 97209

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This document is a general template and does not constitute legal advice. Please have it reviewed against the laws that apply to your business (e.g. GDPR, CCPA) before publishing.